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Service Tickets
| Ticket | Guest | Room | Request | Priority | Status | Assigned | Time |
|---|---|---|---|---|---|---|---|
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Staff Management
Manage staff profiles, departments, and WhatsApp notifications.
| Name | Department | Phone | On Duty | Active Tasks | Actions |
|---|---|---|---|---|---|
| No staff profiles yet. Add staff from the Users page. | |||||
WhatsApp Provider Settings
Choose your WhatsApp provider and configure API credentials.
Meta Cloud API
Official WhatsApp Business
Twilio
WhatsApp via Twilio
Queue Only
Log messages, send manually
Provider webhook URL:
https://gethostiva.com/hostiva/api/webhook/whatsapp
Use your saved verify token (webhook secret) when registering this URL with the provider.